ESL Business Teacher Resource Articles: Conference Calls

Conference calls are made by everyone. When you are in business, you are bound to run meetings over the phone and they may even be global ones. The key focus here is not about the conversation itself but rather the manners that are involved. In this lesson plan, you will discuss with your student about the following points:

  • challenges in a conference call
  • do’s and do not’s
  • discuss good and poor manners
  • opening and closing a call
  • preparation for a conference call

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